Join to our V.A.P reward program now!
We appreciate your business and always try our best to make your Active Baby experience a happy one. With no additional cost, you can earn store credit easily every time you shop with us.
Our sales associates will gladly assist you over the counter in either our North Vancouver, Kitsilano or Langley location. You will receive our V.A.P member card at no cost and gaining points under the name you registered with us. As soon as you are registered, the points you gain will show up on your receipt.
100 points = $1.
How many points I can gain over my purchase?
If you are registered as our regular V.A.P customer, you will earn:
- 5% of your purchase on regular priced items
- 3% of your purchase amount on regular priced strollers, car seats and furniture
The points you earn will be generated as your store credit in our Point of Sale system.
How many points do I need to collect before I can redeem them?
You can redeem your store credit upon your in-store purchase at either North Vancouver, Kitsilano or Langley location. Please present the V.A.P member card when you redeem your points for store credit.
How can I find out how many points I have collected?
The points you gain will show up on your receipt after each time of your purchase. It is also stored in our system. You can also phone us any time to check the amount of points you have earned.
How to be a V.I.P member and what’s the benefit of it?
Customers that meet the criteria below can become a V.I.P member:
- Parents with twins or multiples;
- Parents who created registry with us;
- Customers who attended a specific promotional event with us.
Benefits of becoming a V.I.P:
Gaining more points much quickly upon:
- 10% of your purchase on regular priced items
- 5% of purchase amount towards regular priced strollers, car seats and furniture
What if I lose my receipt?
Don’t worry! As long as you are a V.A.P or V.I.P member, we will always have your transaction details saved in our system. We can email your receipt to you any time upon your request.
Still have questions? We're here to help! Email us at firstname.lastname@example.org or call 1.877.986.8977, Monday – Friday, 10am – 6pm PST. Don't forget to visit us at either our North Vancouver, Kitsilano or Langley store.
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