Free Curbside Pickup
As of today, you will receive FREE shipping on orders over $59.99 from us! *excluding remote areas.
All the products are shipped out from our stores in Metro Vancouver, therefore the actual shipping cost might be significant if the orders are going to the east, across Canada. For some orders, we even lose money to ship to you.
However, as a small family business, we are trying our hardest to help you through this difficult time to get our products to you.
We totally understand if you are still not feeling entirely comfortable to shop in the store physically, and we encourage you to shop online with us. We will continue to offer curbside pick up at all three locations during regular store hours. Each store will have a pickup station near the door.
Please wait for your Email NOTIFICATION before you come for your pick up. Some orders require extra days if items need to be collected from multiple locations, or need to be special ordered. Once your order is ready, we'll update your order status to be "Awaiting pick up".
You don't need to phone us, just come to the door and let us know you are here for pick up upon your arrival, we'll help you from there.
Please have your order# ready, we normally search orders with order#.
Pick up in North Vancouver:
You are welcome to come for pick-up during the public store hours from 11am - 4pm at our North Vancouver store. However, please be aware there is a chance of line waiting outside of the store and you might have to wait.
"Pick-up Only" HOURS @ North Vancouver store:
4-6pm, Monday - Saturday
If you would like to avoid the line, please come between 4-6pm, Monday to Saturday. We have opened up "Pick-up Only" hours in North Vancouver to help reduce the stress of waiting time for pick-up.
Pick up in Langley & Vancouver:
11am - 5pm, Monday - Sunday
Thank you for shopping at Active Baby! We truly appreciate your support and commitment to shop local with us. We want all moms, babies, and families to be healthy and safe. Lots of love from Active Baby ❤