Restrictions & Price Matching Policy

<h1>Restrictions & Price Matching Policy</h1>

<p>At Active Baby, we are committed to providing our customers with a fair, transparent, and secure shopping experience. Our Restrictions & Price Matching Policy outlines the conditions and limitations that apply to our price matching service.</p>

<h2>Price Match Eligibility</h2>

<p>We will gladly consider a price match request if you find the identical product offered at a lower price by an authorized Canadian retailer. To ensure accuracy and fairness, we carefully review all requests based on:</p>

<ul>
  <li>Product authenticity and brand authorization</li>
  <li>Identical model, color, and specifications</li>
  <li>Current availability and in-stock status</li>
  <li>Retailer legitimacy (must be an authorized dealer)</li>
  <li>Canadian pricing in Canadian dollars</li>
</ul>

<p>We reserve the right to verify all competitor pricing before approving a price match.</p>

<h2>Exclusions</h2>

<p>Price matching is not available under the following circumstances:</p>

<ul>
  <li>Brand-specific sales or promotional events</li>
  <li>Black Friday, Boxing Day, Cyber Monday, or storewide sales</li>
  <li>Warehouse sales or clearance events</li>
  <li>Flash sales, limited-time offers, or membership-only pricing</li>
  <li>Bundled offers, gift-with-purchase promotions, or special financing offers</li>
  <li>Pricing errors or misprints</li>
</ul>

<h2>How to Request a Price Match</h2>

<p><strong>In-Store:</strong><br>
Please present the competitor’s website or advertisement at the time of purchase.</p>

<p><strong>Online:</strong><br>
Please provide:</p>

<ul>
  <li>A screenshot of the competitor’s listing</li>
  <li>A direct URL link to the product page</li>
</ul>

<p>Our team will review the request and respond accordingly.</p>

<p>Active Baby reserves the right to modify or refuse any price match request at its discretion.</p>